With today's instantaneous transfer of information and greatly improved accounting controls and dealer management systems, there is no way that selling out of trust can be done unknowingly.
FCA is jumping into the world of in-vehicle transactions this year with Uconnect Market, which will enable users to order pizza, make restaurant reservations, pay for gasoline and parking and schedule vehicle service.
Jack Maxton Chevrolet in Ohio stages a summer Friday night car show that helps the dealership find new customers and retain existing ones.
Internal documents from Japan reveal finger-pointing at workers, suppliers and designers amid a scramble to get the house in order.
BMW's effort to shore up dealer profitability for its Mini brand is not going over well with some U.S. retailers. Just ask David Peterson, past chairman of the dealer council, whose store has closed.